Privacy Policy

Last updated: August 2026.

Welcome to Hurjaa Casino's Privacy Policy. We respect your privacy and are committed to protecting your personal data in accordance with the strictest security standards. This privacy notice explains how we collect, process, and protect your personal data when you visit our website and use our services. It also informs you about your privacy rights and how the law (e.g., the EU General Data Protection Regulation, GDPR) protects you.

1. What data do we collect?

We may collect, use, store, and transfer different kinds of personal data about you to ensure the seamless and secure operation of our services. The data we collect can be grouped into the following categories:

• Identity Data: Includes first name, last name, date of birth, and gender, which are collected during strong bank authentication.
• Contact Data: Email address, telephone number, and residential address.
• Financial Data: Bank account details and payment card information. We do not store full credit card details; they are securely processed by our PCI-DSS certified payment providers (e.g., Trustly).
• Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website and services, including gaming history, betting history, withdrawals, and deposits.

2. How do we use your data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Providing Services: To create and manage your account, process bets and transactions, and provide customer support.
• Legal Obligations: To prevent fraud, money laundering (AML), and to ensure Know Your Customer (KYC) compliance in accordance with relevant laws and regulations.
• Responsible Gaming: To monitor gaming behavior and provide tools to support responsible gambling.
• Marketing: We may use your Identity, Contact, and Usage Data to form a view on what you may want or need, or what may be of interest to you (if you have given specific consent for this).

3. Sharing data with third parties

We will never sell your personal data to third parties. However, we may have to share your personal data with the following entities to provide our services:

Service Providers: Companies providing IT and system administration services, payment processors, game developers, and marketing platforms that process data on our behalf and according to our instructions. All our service providers are bound by strict data protection agreements.

Authorities: Government authorities, regulatory bodies, and law enforcement agencies, if required by law, for example, to prevent money laundering or criminal activity.

4. Data retention and security

We have put in place appropriate security measures (including SSL encryption) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your data is limited strictly to those employees and partners who have a business need to know.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, anti-money laundering laws may require us to retain basic information about our customers (such as identity and transaction history) for a specified period even after the customer relationship has ended.

5. Your rights (GDPR)

Data protection legislation gives you several rights in relation to your personal data. You have the right to:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of the personal data that we hold about you if it is inaccurate or incomplete.
• Right to be Forgotten: Request the erasure of your personal data when there is no longer a good reason for us to continue processing it (taking into account our legal obligations).
• Right to Restrict Processing: Request the restriction of processing of your personal data in certain scenarios.
• Right to Object to Processing: Object to the processing of your data for direct marketing purposes.

We reserve the right to update or amend this privacy policy from time to time to reflect changes in technology, legislation, or our business operations. The latest version is always available on this page.